# 스티비의 발송 서버 예외 처리하기

## 언제 필요한가요? <a href="#h_01hvnb6a5e3qs53ne562raxfnw" id="h_01hvnb6a5e3qs53ne562raxfnw"></a>

* 이메일 수신 수신 환경의 보안 정책으로 스티비 이메일이 차단되는 경우
* 발송 서버를 예외 처리해야 하는 경우

***

수신 환경의 보안 정책 등을 해결하기 위해 스티비의 발송 서버를 예외 처리해야 하는 경우가 있습니다. 예외 처리는 일반적으로 이메일이 발송되는 'IP 주소'를 기준으로 하지만, 발송 서버의 IP 주소가 변경되거나 추가될 수 있습니다.

따라서, 예외 처리가 필요한 경우 IP 주소가 아니라 '발송 주소(메일 헤더 mailfrom 값)'를 기준으로 예외 처리하는 방법을 권장합니다. 발송 주소별 예외 처리가 어렵다면 아래 목록을 참고해 IP 주소를 기준으로 예외 처리를 진행해 주세요.

{% hint style="info" %}
발송 주소 또는 IP 주소가 변경되거나 추가됐을 때 따로 안내하지 않습니다. 최신 목록은 이 문서에서 확인할 수 있으므로 예외 처리를 진행한 경우 주기적으로 이 문서를 확인해서 갱신해 주세요.
{% endhint %}

### 발송 주소 기준으로 예외 처리하기 <a href="#h_01hvnb7z14v9x3myna5dab534r" id="h_01hvnb7z14v9x3myna5dab534r"></a>

* 마지막 업데이트: 2026년 4월 27일

발송 주소(메일 헤더 mailfrom 값)를 기준으로 예외 처리하는 경우, stibee.com, stbmail.net, stbsrv.net 에서 발송되는 이메일을 허용해 주시면 됩니다.

### IP 주소 기준으로 예외 처리하기 <a href="#h_01hvnb872v9kdh3ewv39wccjag" id="h_01hvnb872v9kdh3ewv39wccjag"></a>

* 마지막 업데이트: 2026년 4월 27일

IP 주소를 기준으로 예외 처리하는 경우, 아래 IP 주소에서 발송되는 이메일을 허용해 주시면 됩니다.

```
13.209.104.38
13.209.129.23
13.209.142.154
13.209.166.239
13.209.177.60
13.209.184.214
13.209.221.79
13.209.224.234
13.209.23.88
13.209.248.198
13.209.51.33
15.165.54.18
203.191.135.1
203.191.135.10
203.191.135.100
203.191.135.101
203.191.135.102
203.191.135.103
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203.191.135.2
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3.34.136.117
3.34.21.190
3.34.225.149
3.35.1.34
3.35.105.50
3.35.107.166
3.35.114.189
3.35.121.178
3.35.129.21
3.35.144.230
3.35.153.86
3.35.178.91
3.35.191.216
3.35.215.230
3.35.215.234
3.35.56.81
3.35.57.51
3.35.90.197
3.35.97.231
3.35.98.206
3.36.0.160
3.36.136.94
3.36.141.141
3.36.180.38
3.36.184.212
3.36.209.200
3.36.240.163
3.36.247.1
3.36.27.217
3.36.35.98
3.36.36.13
3.36.83.79
3.37.110.172
3.37.131.184
3.37.14.150
3.37.144.17
3.37.156.187
3.37.163.200
3.37.172.208
3.37.173.33
3.37.181.117
3.37.192.121
3.37.195.212
3.37.196.56
3.37.20.137
3.37.203.219
3.37.246.8
3.37.254.112
3.37.63.210
3.37.74.237
3.37.79.217
3.37.85.187
3.38.242.166
3.38.39.114
3.38.39.197
3.38.47.123
3.38.59.124
3.38.65.78
3.38.77.147
3.38.77.212
3.38.88.121
3.39.120.234
3.39.150.195
3.39.161.36
3.39.179.76
3.39.197.23
3.39.199.242
3.39.202.119
3.39.208.138
3.39.210.195
3.39.216.195
3.39.29.63
3.39.46.10
3.39.62.118
3.39.68.101
3.39.99.205
43.200.103.52
43.200.108.82
43.200.112.80
43.200.156.91
43.200.167.249
43.200.195.96
43.200.231.76
43.200.32.82
43.200.36.221
43.200.42.90
43.201.13.38
43.201.139.226
43.201.142.87
43.201.159.158
43.201.160.3
43.201.168.106
43.201.176.244
43.201.177.230
43.201.186.233
43.201.186.78
43.201.194.50
43.201.196.19
43.201.198.130
43.201.205.47
43.201.207.13
43.201.208.255
43.201.212.171
43.201.229.16
43.201.238.55
43.201.242.205
43.202.104.151
43.202.138.11
43.202.171.249
43.202.181.206
43.202.192.123
43.202.224.229
43.202.27.86
43.202.28.195
43.202.30.80
43.203.66.102
43.203.98.231
52.78.209.174
52.79.173.214
54.116.13.7
```

스팸으로 분류될 가능성을 줄이려면 발신자 도메인에 SPF, DKIM을 설정하는 것도 권장합니다. 자세한 내용은아래 도움말을 참고해 주세요.

{% content-ref url="/pages/iDh4Qph19LYvz0ei8yt1" %}
[SPF, DKIM 설정 이해하기](/email/managing-sender/spf-dkim.md)
{% endcontent-ref %}


---

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If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.stibee.com/tip/send-server-permit-list.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.